Technology

The latest news and trends in restaurant technology

By Joe Guszkowski on Apr. 12, 2024

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Technology

Amid Ongoing Labor Challenges, Operators Turn To Tech To Optimize The Order Hand-Off Process

Sponsored content from our partner Apex Order Pickup Solutions on Apr. 10, 2024

It’s not news that restaurant operators are dealing with labor challenges. From staffing shortages to increases in minimum wage, it’s never been more important to have a streamlined, efficient operati...

Technology

Dynamic pricing startup Juicer raises $5.3M

By Joe Guszkowski on Apr. 09, 2024

The company uses AI and historical sales data to adjust restaurants' menu prices in real time.

Technology

Kiosk ordering provider Bite raises $9M as kiosks hit 'inflection point'

By Joe Guszkowski on Apr. 09, 2024

Restaurant interest in the technology is growing as labor costs rise. Bite said the fundraise will help it meet the demand.

Technology

Back-office tech supplier Restaurant365 acquires ExpandShare training system

By Joe Guszkowski on Apr. 09, 2024

ExpandShare is designed to simplify and digitize restaurant employee training with readymade modules and a mobile app.

Technology

California bill would force delivery apps to disclose what restaurants pay

By Joe Guszkowski on Apr. 08, 2024

Customers would be able to see the commissions that DoorDash, Uber Eats and Grubhub charge to restaurants. Opponents say it would also expose that data to competitors.

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Technology

Restaurants say they're bearing the brunt of delivery chargebacks

By Joe Guszkowski on Apr. 05, 2024

Operators complain of frequent fraud and a cumbersome process for getting their money back from delivery providers. “They make nothing simple for you.”

Technology

Panera Bread's digital outage reportedly blamed on ransomware attack

By Lisa Jennings on Apr. 05, 2024

Cybersecurity site BleepingComputer.com said the company's virtual machines were encrypted by cyber attackers, resulting in the three-day outage. The report cites unnamed sources and internal emails.

Technology