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Workforce

Best practices for improving recruitment, retention and training

Workforce

What's next for Starbucks after the extraordinary week it's had? Here are some possibilities.

 By Peter Romeo on Dec. 15, 2023

Working Lunch: The developments are unlikely to halt the fault-finding that's erupted. But at least one could foster more respect.

Workforce

Accused of misusing service-fee proceeds, a Seattle restaurant group agrees to pay $323,000

By Peter Romeo on Dec. 14, 2023

Proceeds from the surcharge were used for purposes other than the one patrons expected, according to city authorities.

Workforce

Report offers a new narrative of how Starbucks landed in union trouble

By Peter Romeo on Dec. 13, 2023

Though commissioned by Starbucks, it faults management for its naivety and misread of the situation, but says the chain never aimed to bust the union.

Workforce

Starbucks urges baristas' union chief to restart contract negotiations, this time with a deadline

By Peter Romeo on Dec. 08, 2023

The chain has asked Starbucks Workers Union to push through disagreements on the format of negotiations and bang out all contracts by 2025.

Workforce

Stress about finances takes toll on limited-service workers

By Lisa Jennings on Nov. 29, 2023

And offering a retirement savings plan can significantly reduce turnover, according to other data.

Workforce

DOJ wants stronger protections under the ADA for employees with alcohol issues

By Peter Romeo on Nov. 21, 2023

The department has filed a court action against a Minnesota town for requiring an employee to pay for proof of sobriety.

Workforce

Restaurant franchisors get more time to block the new 'joint employer' definition

By Peter Romeo on Nov. 17, 2023

The National Labor Relations Board has announced that it will hold off on enforcement of the controversial standard until Feb. 26.

Workforce

D.C. restaurants reel from a triple dose of woes

By Peter Romeo on Nov. 16, 2023

Eating places are closing at the rate of one per week because of the one-two-three combination.

Workforce

Union wants Starbucks to suspend digital sales during promotions

By Peter Romeo on Nov. 15, 2023

Starbucks Workers United said it will push that demand with a job action during Red Cup Day, one of the coffee chain's major traffic boosters.

Workforce

Wage-and-hour violations cost a regional chain $11.4M

By Peter Romeo on Nov. 10, 2023

Forty-unit Plaza Azteca acknowledged that it underpaid back-of-house staffers.

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