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Peter Romeo

Editor at Large

Articles by
Peter Romeo

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Operations

MasterCard and Visa offer temporary reductions in swipe fees

The credit card giants have agreed to roll back the charges and freeze those rates for five years. But industry advocates aren't enthused about the offer.

Operations

Everybody talks about rising restaurant crime. Maybe it's time to do something about it

Reality Check: Well-intentioned efforts like bail reform may not be delivering what proponents envisioned. It's not reactionary to fix the fix.

Marketing

Remembering the best of restaurants' April Fool's Day pranks

Restaurant Rewind: Some ploys were crafty enough to make you drop your Micro Macs and Kale Shake. And about that offer to buy the Liberty Bell...

Workforce

There's another big restaurant chain in organized labor's sights

Reality Check: The union behind California's $20 fast-food wage is now pushing Waffle House for a $25 pay floor and a change in its employee meal policies. But all restaurant employers should be concerned.

Workforce

With the tip credit falling, full-service D.C. restaurants cut 3,700 jobs

The 12% reduction compares with layoffs of 1.7% for limited-service places, according to federal data.

Workforce

Restaurant workers aren't thrilled about California's fast-food wage hike, either

New research shows that less than half expect a $20-an-hour pay floor to actually boost income.

Operations

Tennessee bans emotional-support animals from restaurant dining rooms

Service animals, security dogs and aquarium fish are still allowed, and some caged beasts can be displayed in ancillary areas.

Workforce

Snooze's outstanding GMs and chefs get a big cash reward, plus free time to spend it

The five-figure bonuses are in addition to $5,000 in "life improvement" money and a paid month off for standout employees of the 70-unit family-dining chain.

Workforce

Unsure how California's new fast-food wage-setting process will work? Here's a guide

With the changeover just days away, state officials have fleshed out what employers and their staffs should expect.

Workforce

California's new fast-food wage law will also expand overtime eligibility

Salaried quick-service employees will be entitled to overtime if they make less than about $84,000 a year. And that's just one of the other surprises the bill is packing.

Marketing

The industry is abuzz about dynamic pricing. Maybe it forgot these examples

Restaurant Rewind: Adjusting prices to shifts in demand is older than fire. Here are a few examples that shouldn't be forgotten.

Leadership

National Restaurant Association expands its leadership team with 2 hires

Simultaneously, its personnel-development and educational arm has expanded its senior team.

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