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Operations

New restaurant equipment and back-of-the-house technology
Operations

Focus Brands is changing its name to GoTo Foods

 By Lisa Jennings on Feb. 20, 2024

The parent of McAlister's Deli, Auntie Anne's, Cinnabon, Carvel, Jamba, Schlotzsky's and Moe's Southwest Grill is evolving into a "platform business."

Operations

Informal occasions are driving catering orders

By Benita Gingerella on Feb. 20, 2024

Event and catering professionals gathered in Austin, Texas, last week for Catersource + The Special Event to discuss industry challenges, trends and more.

Operations

When reports of a restaurant-Mafia connection were more than rumors

By Peter Romeo on Feb. 20, 2024

Restaurant Rewind: A once-celebrated New York City chef confirmed the rumors when he revealed his double life as a mob wise guy. Here's his story.

Operations

James Beard Foundation launches campaign to speed federal action on climate change

By Patricia Cobe on Feb. 20, 2024

The chef-led initiative underscores climate impact on independent restaurants based on research from José Andrés’ Global Food Institute at The George Washington University.

Operations

Can a fine-dining guest bring their own plastic to-go containers?

By Jonathan Deutsch, Ph.D. on Feb. 16, 2024

Advice Guy: RB’s operations expert says restaurants should encourage diners to take home their leftovers to reduce food waste.

Operations

Starbucks plans to make its coffee shops more accessible

By Jonathan Maze on Feb. 16, 2024

New and remodeled shops will follow new guidelines to make them more accessible for customers and workers. The first such location opened Friday in Washington, D.C.

Operations

Even blizzards didn't keep guests away from Texas Roadhouse

By Lisa Jennings on Feb. 16, 2024

Guests are ordering less alcohol and more from the value side of the menu, but traffic was up 5.1% in the fourth quarter at company units.

Operations

Shake Shack stock jumps 26% after better-than-expected year-end report

By Lisa Jennings on Feb. 15, 2024

Traffic for the fast-casual chain was up 1.4% in Q4. And the burger brand is testing combo meals for the first time.

Operations

Restaurants' labor situation has improved, but it's far from perfect

By Jonathan Maze on Feb. 14, 2024

The industry has regained workers, and more operators are likely to say they’re fully staffed. But labor is more expensive. Retention remains a key stressor. And jobs have moved.

Operations

Efforts to grow the restaurant labor pool face a big challenge: Time

By Peter Romeo on Feb. 14, 2024

The industry has a number of initiatives underway to pull more potential hires into the field. But the setback of the pandemic and the need for scale are deferring the payoff.

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