Operations

New restaurant equipment and back-of-the-house technology
Operations

Q4 restaurant sales surge, reversing lackluster 2017

The new Technomic Chain Restaurant Index shows 4.4% sales growth in the quarter.

Operations

Should caterers charge for wedding tastings?

There's a way to cover costs while not coming off as greedy, Advice Guy says.

Speakers at this year’s event offered up some unforgettable comments.

Restaurateurs in Spain have hit on some unusual ways to address problems they have in common with peers in the United States. Here are a few of the innovations.

Interest in healthier eating has boosted the use of steamers, but memories of water-related problems and dependability issues still dog the category. In response, manufacturers have come up with clever variations for generating steam and regulating temperature and pressure.

Customers raised on Starbucks expect to be able to order specialty coffees any place they patronize. The challenge for the restaurant operator is how to offer a range of coffee drinks without burdening a stretched-thin staff. Fortunately, there are a number of automatic or semi-automatic coffee machines that can virtually duplicate the coffeehouse experience.

MexiCali Burrito Co., a, family-owned taqueria in Kendall Square in Cambridge, Massachusetts, was already well into catering when it signed up with Boston start-up Phoodeez (pronounced food-ies) to boost its corporate reach.

For operators looking to stake a claim in grab-and-go, boxed sandwiches in a cooler might not cut it anymore.

A union goes after a small restaurant chain, Tim Hortons franchisees head to court, Starbucks battles monsters, and two of the industry's best-known chefs draw spatulas—some of the business's most intense struggles have somehow dodged notice. Until now.

In a magazine issue packed with big ideas, it’s only fitting we pause and salute the real stinkers—the notions that were somehow greenlighted instead of prompting hushed comments about the originator seeming so normal otherwise.

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