Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

The 10 most alluring LTOs in August

Consumers reveal which limited-time offers they are most likely to order based on the name and description.

Consumer Trends

5 chains winning the takeout game

Consumers rate the brands they see as the top players in takeout.

Hispanic consumers are placing increasing importance on group dining, kids menus and other key service and menu components, reveals new Technomic data.

Let’s take a look at what’s coming down the pike and promises to alter the landscape of the industry—for better and worse.

In the current economic climate, 61 percent of Americans see service as especially important and they are willing to spend 9 percent more when a company provides outstanding service, according to the American Express Global Customer Service Barometer. Similar results were found worldwide. Indian and Japanese consumers are ready to pay 11 percent and 10 percent more respectively for good service.

Consumers are far more likely to communicate negative experiences with a product or service than positive ones, according to a recent survey by COLLOQUY, a magazine that serves the loyalty marketing industry.

Casual and quickservice concepts first marketed BBQ’s essence merely using the sauce (Chipotle BBQ sauce for those fries?). Now other nuances of barbeque are infiltrating restaurant chains to include side dishes, smoking techniques and even marinades.

Pressure to improve the healthfulness of kids meals and restaurant fare in general, along with the influence of the growing Asian, Hispanic, Boomer and Millennial population groups are among the factors that will shape the restaurant industry in 2012 and beyond, according to The NPD Group.

Bacon mania is about to reshape restaurants’ dessert and drink menus, but the dining world may yet be spared the likes of pork belly pie or bacon mojitos, suggests new research from Packaged Facts. The researcher attributes the bacon craze to consumers’ embrace of a “deep smoky flavor,” and predicts that’s the element likely to show up in treats and cocktails.

Snacking is good for you, according to the Chicago-based NPD Group. In its recent report titled “Snacking in America,” the market research company looked at Americans’ eating habits over a two-year period. The results suggest that the most health-conscious consumers snacked most often and chose from a wide variety of healthy snacks.

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